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Frequently Asked Questions

Find answers to common questions about CFNA financing

What is CFNA financing?

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CFNA (Credit First National Association) financing provides quick cash loans specifically for auto repairs, tire purchases, and car maintenance services. We offer loan amounts from $500 to $5,000 with quick approval and same-day funding options. Unlike traditional credit cards, our loans are designed specifically for automotive needs.

Can I get approved with bad credit?

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Yes! We accept applications from people with bad credit, no credit, past bankruptcies, and other credit issues. We don't perform hard credit checks, so your credit score won't be negatively impacted by applying. Our approval is based primarily on income verification and ability to repay rather than credit history.

How long does the approval process take?

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Most applicants receive an approval decision within minutes of submitting their application. The entire process typically takes less than 10 minutes from start to finish. If approved, you'll receive your loan agreement to review and sign electronically.

When will I receive my funds?

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Once your loan is approved and you've signed the agreement, funds are typically deposited into your bank account the same day or next business day. Applications submitted during business hours (Monday-Friday, 9 AM - 5 PM EST) are processed fastest. Weekend applications are processed on the next business day.

What are the interest rates and fees?

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Interest rates vary based on your state of residence, loan amount, and individual circumstances. APRs typically range from 29.99% to 35.99%. There are no hidden fees - all costs will be clearly disclosed in your loan agreement before you sign. You'll see the total amount you'll repay, including all interest and fees.

What states do you serve?

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We serve customers in 44 U.S. states. Unfortunately, we cannot currently offer services in Arkansas, Connecticut, New York, Vermont, West Virginia, and Washington D.C. due to state regulations. Check our States We Serve page for the complete list.

How much can I borrow?

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You can borrow between $500 and $5,000, depending on your income, state regulations, and individual circumstances. The exact amount you're approved for will be determined during the application process and will be clearly stated in your approval decision.

What can I use the loan for?

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You can use CFNA financing for any auto-related expenses including: tire purchases and installation, brake repairs, engine work, transmission repairs, oil changes, alignments, batteries, and any other car maintenance or repair needs. The funds can be used at Tire Plus, Firestone, independent mechanics, or any auto service provider.

Do you check my credit?

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We may perform a soft credit check which does not impact your credit score. We do not perform hard credit inquiries that would appear on your credit report or lower your score. Our approval process focuses more on income verification and banking history rather than credit scores.

What information do I need to apply?

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You'll need: valid government-issued ID, proof of income (pay stubs or bank statements), active checking or savings account details, contact information (email and phone), and your Social Security Number. Having this information ready will speed up your application process.

How do I make payments?

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Payments are typically set up as automatic withdrawals from your bank account on scheduled dates. You'll agree to the payment schedule when you sign your loan agreement. Most loans are structured with bi-weekly or monthly payments. You'll receive reminders before each payment is due.

Can I pay off my loan early?

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Yes! We encourage early repayment. There are no prepayment penalties, so you can pay off your loan early and save on interest charges. Contact our customer service team to arrange an early payoff.

Is my information secure?

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Absolutely. We use bank-level 256-bit SSL encryption to protect your personal and financial information. Your data is stored securely and we never sell or share your information with third parties for marketing purposes. We comply with all federal and state privacy regulations.

What if I'm denied?

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If your application is denied, you'll receive an explanation of the reasons. Common reasons include insufficient income, too many recent loan applications, or issues with bank account verification. You may reapply after 30 days or once you've addressed the issues that led to denial.

How do I contact customer service?

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You can reach our customer service team at support@cfnafinancingapply.com. We typically respond to all inquiries within 24 hours during business days. For existing loans, you'll also receive direct contact information for your loan servicer.

What if my car repair costs more than expected?

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If your repair costs exceed your approved loan amount, you have a few options: apply for an additional loan (subject to approval), pay the difference out of pocket, or discuss alternative payment arrangements with your mechanic. We recommend getting a detailed estimate before applying.

Can I use CFNA financing for preventive maintenance?

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Yes! CFNA financing can be used for preventive maintenance like oil changes, tire rotations, brake pad replacements, and routine services. Preventive maintenance often saves money long-term by avoiding major repairs.

What happens if I lose my job after getting approved?

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If you experience financial hardship, contact your lender immediately. Many lenders offer hardship programs including payment deferrals, reduced payments, or extended terms. Communicating early gives you more options than waiting until payments are missed.

Can I get a loan if I'm self-employed?

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Yes! Self-employed applicants are welcome. You'll need to provide proof of income such as bank statements, tax returns, or recent invoices. Lenders evaluate self-employed applicants based on consistent income history and current cash flow.

Is there a minimum credit score required?

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There's no strict minimum credit score. While many lenders prefer scores above 580, approval depends on multiple factors including income, employment stability, and debt-to-income ratio. Even applicants with scores below 580 can sometimes qualify.

Can I apply if I have an existing auto loan?

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Yes, having an existing auto loan doesn't disqualify you. However, lenders will consider your total debt obligations when determining approval and loan amount. Your debt-to-income ratio should generally be below 40% for best approval chances.

What types of vehicles qualify for financing?

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CFNA financing works for repairs on cars, trucks, SUVs, motorcycles, and RVs. The loan is for the repair costs, not the vehicle itself, so vehicle age and condition don't affect approval. Both personal and commercial vehicles are eligible.

How do I know if my mechanic is reputable?

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Look for certifications (ASE, AAA), check online reviews, get multiple estimates, ask about warranties on parts and labor, and verify they're licensed and insured. Reputable mechanics provide detailed written estimates and explain repairs clearly before starting work.

Can I refinance my CFNA loan later?

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Refinancing options depend on your specific lender and loan terms. If your credit improves or interest rates drop, you may be able to refinance to a lower rate. Contact your lender to discuss refinancing options and any associated fees.

What documentation do I need to apply?

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Typically you'll need: valid government ID, proof of income (pay stubs or bank statements), proof of residence (utility bill or lease), active checking account information, and Social Security number. Having these ready speeds up the application process.

Still Have Questions?

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